Terms of Service

Effective Date: April 15, 2026  |  Last Updated: April 15, 2026

1. Acceptance of Terms

Welcome to Pizza Ranch. These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the website located at ranch-pizzas.world (the "Site"), as well as any related services, content, features, or applications offered by Pizza Ranch (collectively, the "Services").

By visiting our Site, creating an account, placing an order, or otherwise interacting with our Services in any manner, you affirm that:

• You are at least 18 years of age, or you are at least 13 years of age and have obtained verifiable parental or legal guardian consent;
• You have read, understood, and agree to be bound by these Terms;
• You have the legal capacity and authority to enter into this Agreement;
• You will comply with all applicable local, state, and federal laws and regulations while using our Services.

If you are using the Services on behalf of a business entity or organization, you represent and warrant that you have the authority to bind that entity to these Terms, and all references to "you" shall include both you individually and that entity.

These Terms incorporate by reference our Privacy Policy, also available on ranch-pizzas.world, which explains how we collect, use, and protect your personal information. Your use of the Services is also governed by our Privacy Policy.

2. Description of Services

Pizza Ranch operates as a food service business providing customers with freshly prepared pizza, food, and related products. Through our website at ranch-pizzas.world, we offer the following services:

2.1 Online Ordering

Customers may browse our menu and place orders for pickup or delivery directly through our Site. Menu availability, pricing, and options are subject to change without prior notice. We reserve the right to limit the quantities of any item ordered.

2.2 Menu and Product Information

We provide detailed descriptions of our food products, including ingredients, allergen information, and nutritional data where available. While we make every effort to ensure accuracy, we do not guarantee that product descriptions or other content on the Site are complete, accurate, reliable, current, or error-free. Actual food products may vary slightly from the images displayed on our Site due to variations in preparation, photography, and display settings.

2.3 Account Registration

We may offer optional account registration to allow you to save your order history, preferences, and payment information. Account features are provided as a convenience and are subject to these Terms.

2.4 Promotions and Loyalty Programs

From time to time, we may offer promotional deals, discount codes, loyalty rewards, or special offers. These promotions are subject to their own specific terms and conditions, which will be communicated at the time of the offer. Promotions may be modified or discontinued at any time without notice.

2.5 Customer Support

We provide customer service support via email at [email protected] to assist with orders, complaints, inquiries, and general support.

2.6 Geographic Limitations

Our delivery services are available only within specific geographic areas. Service availability may vary based on location, time of day, weather conditions, staffing, and other operational factors. We reserve the right to refuse service to any area at our sole discretion.

3. User Obligations and Prohibited Activities

3.1 General User Obligations

As a condition of your use of our Services, you agree to:

• Provide accurate, current, and complete information when placing orders or registering an account;
• Maintain the security of your account credentials and promptly notify us of any unauthorized use;
• Use the Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal, state, and local laws, regulations, and ordinances;
• Respect the intellectual property rights of Pizza Ranch and third parties;
• Pay all charges incurred through your account, including applicable taxes and delivery fees;
• Be present and available to receive your delivery order at the designated address and time.

3.2 Prohibited Activities

You agree that you will NOT use our Site or Services to:

• Engage in any activity that violates any applicable law, regulation, or these Terms;
• Submit false, fraudulent, or misleading orders, reviews, or information;
• Use any automated tool, bot, scraper, spider, or similar technology to access or collect data from our Site without our express written consent;
• Attempt to gain unauthorized access to any portion of our Site, servers, systems, or networks;
• Interfere with, disrupt, or create an undue burden on our Site or the servers or networks connected to our Site;
• Transmit any viruses, malware, or other malicious code;
• Attempt to reverse engineer, decompile, or disassemble any software or technology used in connection with our Services;
• Harass, threaten, intimidate, or harm our employees, contractors, or other customers;
• Use our Services for any commercial purpose without our prior written authorization;
• Impersonate any person or entity or misrepresent your affiliation with any person or entity;
• Engage in chargebacks or payment disputes without first contacting us to resolve the issue in good faith;
• Post or transmit any content that is defamatory, obscene, hateful, or otherwise objectionable.

Violation of any of the above prohibitions may result in immediate termination of your access to our Services, and we reserve the right to report such activities to the appropriate law enforcement authorities.

4. Account Registration and Security

If you choose to create an account with Pizza Ranch, you are responsible for maintaining the confidentiality of your username and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately at [email protected] upon becoming aware of any breach of security or unauthorized use of your account.

Pizza Ranch reserves the right to suspend or terminate any account at our sole discretion, including but not limited to accounts that we believe have been compromised, are being used fraudulently, or are otherwise in violation of these Terms. We are not liable for any loss or damage arising from your failure to maintain adequate account security.

5. Intellectual Property Rights

5.1 Ownership

All content available on ranch-pizzas.world, including but not limited to text, graphics, logos, photographs, audio clips, video, data compilations, software, and the overall design and arrangement of the Site (collectively, "Content"), is the exclusive property of Pizza Ranch or its licensors and is protected by applicable intellectual property laws, including the United States Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, and other applicable state and federal laws.

5.2 Trademarks

The "Pizza Ranch" name, logo, and all related product names, design marks, and slogans are trademarks or service marks of Pizza Ranch. You may not use any of our trademarks or service marks without our prior written consent. All other trademarks appearing on our Site are the property of their respective owners.

5.3 Limited License

Subject to your compliance with these Terms, Pizza Ranch grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Site solely for your personal, non-commercial use. This license does not include the right to:

• Modify, copy, reproduce, distribute, or create derivative works based on our Content;
• Use our Content for any commercial purpose or for any public display;
• Remove any copyright, trademark, or other proprietary rights notices;
• Transfer or sublicense your rights to any other party.

5.4 User-Submitted Content

If you submit reviews, comments, feedback, photographs, or other content to us ("User Content"), you grant Pizza Ranch a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content worldwide in any media. You represent and warrant that you own or otherwise control all rights to such User Content and that it does not infringe any third-party rights.

6. Payment Terms

6.1 Pricing

All prices displayed on our Site are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes unless specifically stated. All applicable state and local sales taxes will be calculated and displayed at checkout based on your location and applicable tax laws.

6.2 Payment Methods

We accept major credit and debit cards, and may accept other payment methods as displayed on our Site at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your selected payment method for all purchases made.

6.3 Order Confirmation

After placing an order, you will receive an email or on-screen confirmation. This confirmation does not constitute our acceptance of your order. We reserve the right to cancel or refuse any order at any time for reasons including but not limited to: unavailability of a product, errors in pricing or product description, or suspicion of fraudulent activity.

6.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you experience an issue with your order — including incorrect items, missing items, or food quality concerns — please contact us within a reasonable time at [email protected]. We will evaluate each situation on a case-by-case basis and may offer a replacement, store credit, or refund at our sole discretion.

6.5 Delivery Fees and Minimum Orders

Delivery orders may be subject to minimum order amounts and delivery fees, which will be displayed at checkout. These fees are subject to change without notice.

7. Disclaimers — As-Is Basis

We do not warrant or make any representations regarding the results that may be obtained from the use of the Services or the accuracy or reliability of any information obtained through the Site. Any material downloaded or otherwise obtained through the use of our Services is done at your own discretion and risk.

7.1 Food Allergen Disclaimer

Pizza Ranch makes every effort to provide accurate allergen and ingredient information. However, our food products are prepared in facilities that may also process common allergens including gluten, dairy, eggs, nuts, soy, and others. We cannot guarantee that any product is free from allergens. Customers with severe food allergies should contact us directly before ordering.

8. Limitation of Liability

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Pizza Ranch has been advised of the possibility of such damages.

In no event shall our total cumulative liability to you for all claims arising out of or related to these Terms or the Services exceed the greater of: (a) the total amount paid by you to Pizza Ranch in the six (6) months preceding the claim, or (b) One Hundred United States Dollars ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for certain types of damages. Accordingly, some of the above limitations may not apply to you to the extent prohibited by applicable law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its parent companies, subsidiaries, affiliates, officers, directors, shareholders, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your use of our Site or Services, including orders placed through our platform;
• Any User Content you submit, post, or transmit through the Site;
• Your violation of any third-party rights, including intellectual property, privacy, or proprietary rights;
• Any fraudulent activity or misrepresentation by you;
• Your negligence or willful misconduct.

We reserve the right, at your expense, to assume exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate with our defense of such claims. You will not settle any claim without our prior written consent.

10. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or content that are not owned or controlled by Pizza Ranch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

We may use third-party service providers to assist in operating our business (e.g., payment processors, delivery platforms, analytics providers). Your interactions with these third parties are governed by their respective terms and privacy policies, and not by these Terms.

11. Privacy and Data Protection

Our collection and use of your personal information is governed by our Privacy Policy, available at ranch-pizzas.world, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in our Privacy Policy.

To the extent applicable, our data practices comply with the following laws and regulations:

• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) — for users residing in California;
• Federal Trade Commission Act (FTC Act) — governing unfair or deceptive acts and practices in commerce;
• Children's Online Privacy Protection Act (COPPA) — we do not knowingly collect personal information from children under 13 without verifiable parental consent.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the federal or state courts of competent jurisdiction within the United States. You hereby irrevocably submit to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

If you are a consumer in the United States, you may also have rights under applicable federal consumer protection laws, including rights enforced by the Federal Trade Commission (FTC). Nothing in these Terms is intended to limit any rights you may have under applicable mandatory consumer protection law.

13. Dispute Resolution

13.1 Informal Resolution

We encourage you to contact us first before initiating any formal dispute. Most customer concerns can be resolved quickly and to everyone's satisfaction by reaching out to us at [email protected]. You agree to attempt to resolve any dispute informally with us for at least thirty (30) days before filing any formal legal claim.

13.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services — including questions about their existence, validity, interpretation, performance, breach, or termination — shall be resolved by binding arbitration on an individual basis, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

The arbitration shall be administered by a recognized arbitration organization in accordance with its Consumer Arbitration Rules, as modified by this Agreement. The arbitration shall take place in the United States in a location mutually agreed upon by the parties, or via remote hearing. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.3 Class Action Waiver

13.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement of intellectual property rights or to address other urgent matters where immediate relief is necessary.

13.5 Time Limitation

Any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred, notwithstanding any statute of limitations to the contrary.

14. Term and Termination

14.1 Term

These Terms are effective as of April 15, 2026, and remain in full force and effect for as long as you use our Site or Services or maintain an account with us.

14.2 Termination by You

You may terminate your use of the Services at any time by ceasing to use the Site and, if applicable, by deleting or requesting the deletion of your account. You may contact us at [email protected] to request account deletion.

14.3 Termination by Pizza Ranch

We reserve the right, in our sole discretion, to suspend or terminate your access to the Site or Services at any time, with or without cause or prior notice, including but not limited to situations where we believe you have:

• Violated any provision of these Terms;
• Engaged in fraudulent, illegal, or harmful conduct;
• Failed to pay any amounts owed to us;
• Acted in a manner that poses a risk to us, other customers, or third parties.

14.4 Effect of Termination

Upon termination of these Terms or your access to the Services, all licenses and rights granted to you under these Terms shall immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: Intellectual Property Rights, Payment Terms (for amounts due), Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution.

15. Changes to Terms

Pizza Ranch reserves the right to modify, update, or revise these Terms of Service at any time in our sole discretion. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page;
• Post the revised Terms on our Site at ranch-pizzas.world;
• Where required by law or where we deem appropriate, notify you via email or through a prominent notice on our Site.

Your continued use of our Site or Services after the effective date of any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately stop using our Services.

We encourage you to review these Terms periodically to stay informed of any updates. It is your responsibility to check this page regularly for any changes.

16. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity or enforceability of any other provisions of these Terms, which shall continue in full force and effect.

The parties agree that the invalid, illegal, or unenforceable provision will be replaced by a valid provision that most closely approximates the intent and economic effect of the original provision.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published on our Site, constitute the entire agreement between you and Pizza Ranch with respect to the subject matter hereof, and supersede all prior or contemporaneous communications, understandings, and agreements, whether oral or written, between the parties relating to the subject matter.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by an authorized representative of Pizza Ranch to be effective.

18. Force Majeure

Pizza Ranch shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control ("Force Majeure Event"), including but not limited to: acts of God, fire, flood, storm, earthquake, natural disasters, pandemic, epidemic, labor disputes or strikes, governmental actions, war, terrorism, power outages, internet disruptions, or third-party service failures.

If a Force Majeure Event occurs, we will notify you as soon as reasonably possible and will take reasonable steps to minimize the impact on your orders and our Services.

19. No Third-Party Beneficiaries

These Terms of Service are for the sole benefit of the parties hereto and their respective successors and permitted assigns. Nothing in these Terms, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.

20. Electronic Communications

By using our Services, you consent to receive electronic communications from Pizza Ranch, including emails, text notifications, and notices posted on our Site. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

21. Accessibility

Pizza Ranch is committed to ensuring digital accessibility for people with disabilities. We continually strive to improve the user experience for everyone and apply relevant accessibility standards. If you experience any difficulty accessing our website or Services, please contact us at [email protected].

22. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please do not hesitate to contact us using the information below:

We aim to respond to all inquiries within five (5) business days. For urgent matters related to active orders, please include your order number and contact details in your message to expedite resolution.